OfficeScan Outages
- Michael MacDonald
- George Moore (Deactivated)
Owned by Michael MacDonald
Date reported | Server | Issue | Fix | Root Cause | Ticket Numbers |
|---|---|---|---|---|---|
7/02/2013 | TABVMTREND1 | Plug-In Manager Service Crashed | Restarted Service | Unknown | No Client Impact |
7/8/2013 | TABVMTREND1, TABVMTREND2, TABVMTREND3 | Servers Unavailable | Network Services restored network connectivity in the datacenter |  | |
| Â | Â | Â | Â | Â | Â |
| 8/5/2014 | TABVMTREND2, TABVMTREND3 | Smart Scan mistakenly marking PDF forms as malicious | Opened a ticket with Trend Micro and they released an updated definition file | Trend Micro released a faulty definition file | INC0225771, INC0225755 |
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