Approving or Blocking a URL within Officescan

Owned by George Moore (Deactivated)
Last updated: Dec 14, 2015 by Former user (Deleted)

Overview

By default, Officescan blocks provides a set of URLs to block that have been reported as malicious. In some cases, there may be URLs for legitimate sites that are being blocked. Officescan allows IT groups to either unblock these URLs or block additional URLs as necessary. A good example of URLs to block are websites linked in phishing emails. Blocking them via Officescan will prevent your users from being able to respond to these phishing attempts.

Procedure

OfficeScan 11

http://esupport.trendmicro.com/solution/en-us/1054949.aspx

Login to https://wtrendwebprd01.tufts.ad.tufts.edu:4343/officescan/console/html/cgi/cgiChkMasterPwd.exe

If site is has been compromised, and cleaned by the owner, it may need to be re-evaluated by Trend micro as safe.

Check the status of the website here

http://global.sitesafety.trendmicro.com/index.php

If URL is listed as not safe, you can take steps to change that. Fill the information, and submit to Trend Micro. You will need the product number for TrendMicro (ask service owner for complete this for you)

 

OfficeScan 10.6 (deprecated)

  1. Open the Officescan console at https://tabvmtrend1.tufts.ad.tufts.edu:4343/officescan. You may need to install activeX plugins in order to use the console.
  2. Log in with tufts\UTLN as the username, and you Tufts Password.
  3. Once logged in, click "Networked Computers" on the left side navigation menu, then click "Client Management".
  4. Expand the tree view of the computers until you can see the AD OUs that you have permission to change. If you do not see any OUs under tufts.ad.tufts.edu and believe you should, please submit a request to it@tufts.edu with the OUs that you need access to within the Officescan console.
  5. Select the OU you wish to change. You may only change 1 root level OU at a time. For example, you cannot change all Medical OU and all Nutrition OU clients at the same time.
  6. Click settings, then Web Reputation settings.
  7. Scroll down to the "Approved/Blocked URL list"
  8. Enter the URL you wish to approve or block in the text field, then click either the "Add to Approved List" or Add to Blocked List" depending on your needs.
    You can add a wildcard character (star) anywhere on the URL.
    For example:

Typing

www.tufts.edu/*

means that all pages in the Tufts website will be approved.
Typing

*.tufts.edu/*

means that all pages on any sub-domain of tufts.edu will be approved.

  1. Now click "Save" at the bottom of the Web Reputation Settings window.
  2. Finally, open the Web Reputation settings window again and confirm that the URL is either approved or blocked.

Official documentation from vendor: http://docs.trendmicro.com/all/ent/officescan/v10.6/en-us/osce_10.6_sp1_olh/wrs_policy_config.html

Information on the Tufts IT Knowledgebase is intended for IT Professionals at Tufts.
If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.