OIT Print Server - TABVMOITPRNT
- George Moore (Deactivated)
Overview
The OIT print server is only used for OIT supported printers and OIT supported computers. Printers that are not supported by OIT will not be added to the OIT print server and computers that are not managed by OIT should not install printers from it.
The server itself is hosted by ESS (UIT) but the service is managed by OIT.
Print Server:
tabvmoitprnt.tufts.ad.tufts.edu
Old name (do not use):
tftmvmoitprnt.tufts.ad.tufts.edu
Maintenance Window
Since UIT host the server, their maintenance windows are detailed here
Any service changes by OIT will be made within the same windows detailed above. OIT Liaisons will be notified of any planned outages 48 hours in advance and of any extended unplanned downtime except in certain extenuating circumstances.
Privileges and Permissions
Currently, OIT Senior Technicians are the only ones able to view or make changes to the OIT Print Server. Access is provided via the MED_D_OIT_PRINTMGNT security group.
Procedure to install a printer from the OIT print server
- See http://go.tufts.edu/printers for detailed instructions
Adding a network printer to the OIT print server.
Email oit@tufts.edu or create a ticket in ITSM and assign it to the OIT Service Center queue.
Include the dns name, model number, and room and building location of the printer. Please make sure the printer is powered on and connected to the network before requesting it be added. The ticket will be assigned to a Senior OIT technician who will follow the procedure provided here
Known Issues
Jobs with file names longer than 255 characters hang and do not print.
http://www.edugeek.net/forums/windows/77171-printing-error-long-filenames.html
Information on the Tufts IT Knowledgebase is intended for IT Professionals at Tufts.
If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.