Printer firmware update

Installation Instructions

Read before beginning the firmware update:

* Do not interrupt system once download is in process. Interruptions or loss of power may corrupt the engine firmware and render the system temporary unusable. (Service repair may be required to return the system to a working condition.)
* Some of the device’s settings may be changed from their present value back to the factory default values by the firmware update.

*Print the configuration page for the printer.I t is recommended to save the configuration page and use it as a reference to restore the device’s settings after the firmware update is complete.

Updating the FW over a network connection

To download a file to the device using FTP (Windows and Mac):

NOTE: To perform this solution, the device must be connected to a network that utilizes the TCP/IP protocol. The device must also contain a valid IP Address.
1. Open the Command Prompt (Windows) or Terminal window (Mac).
2. Type in "ftp xxx.xxx.xxx.xxx", where the x characters represent the IP Address of the device, and press Enter. (ftp potrs must be enabled on the printer)
3. Press Enter at the prompt line that contains "Name (xxx.xxx.xxx.xxx:user):"
4. Type in "put /location/of/file.ps", where the full file name and path are entered. If you drag and drop the FW file you are sending into the window (after “put “), the full path and file name will populate.
5. Press Enter and the file will be transferred to the device over FTP.

Information on the Tufts IT Knowledgebase is intended for IT Professionals at Tufts.
If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.