Cisco Jabber Video for TelePresence
- George Moore (Deactivated)
Overview
Cisco Jabber Video (formally known as TANBERG Movi or Cisco TelePresence Movi) is a video conferencing application that allows faculty and staff at Tufts to communicate with coworkers as well as those outside the university.
Requesting An Account
Even though Jabber Video now uses your Tufts password, accounts still need to be created. If a user is unable to log to Jabber Video, email TTS at it@tufts.edu or create them a ticket in Techconnect for the creation of a Jabber Video account. Please include the UTLN of the user who needs the account. Access to Jabber video is controlled through the videoconfusers security group.
Desktop Applications
The official recommended client is currently Cisco Jabber Video 4.7, although previous versions 4.6 and 4.5 are still supported.
The clients (already configured with the settings below) can be found at
\\titan\software$\FSP\Video_Conferencing\Movi_Custom_Build\Jabber 4.7
For users on personally owned or unmanaged computers, you can also send them the following Box links:
For Mac clients: https://tufts.box.com/s/kqtwd6z8yw2zw500uf0f
For PC clients: https://tufts.box.com/s/kxy0kvowtqlms2b61xyb
Landesk packages for the Mac and Windows Versions can also be found in Landesk
Windows: "Cisco Jabber Video 4.7 for TelePresence"
Mac: "Cisco Jabber Video 4.7 for TelePresence - Macintosh"
The windows package removes previously installed versions of Movi and Jabber although the mac package does not.
Configuration Settings
Username: UTLN Password: Tufts Password (SSO) Internal Server: uit-vcsc.uit.tufts.edu External Server: uit-vcse.uit.tufts.edu SIP Domain: tufts.edu
User training
Mobile Applications
The Jabber Video for iPad is now officially supported. It uses the same video settings as the desktop client which are outlined above. There are instructions for end users (or IT staff) available on the training website (soon) and attached here.
End User Documentation
TTS's end user documentation is available on it.tufts.edu
Further help
If an IT technician has further questions about Cisco Jabber Video that are not answered here, please contact TTS at it@tufts.edu or via TechConnect.
Information on the Tufts IT Knowledgebase is intended for IT Professionals at Tufts.
If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.