Requesting to Remove tuftsmedicalcenter

All,
 
We have approval and are moving forward with white listing the following.
 
130.64.213.204 - (dns hostnames: smtpout-prod-01.uit.tufts.edu, smtpout-prod-01-relay.uit.tufts.edu))
130.64.213.205 - (dns hostnames: smtpout-prod-02.uit.tufts.edu, smtpout-prod-02-relay.uit.tufts.edu))
130.64.19.53 - (dns hostnames: smtpout-prod-03.uit.tufts.edu, smtpout-prod-03-relay.uit.tufts.edu))
130.64.19.52 - (dns hostnames: smtpout-prod-04.uit.tufts.edu, smtpout-prod-04-relay.uit.tufts.edu))
 
We can also setup TU key contacts in Remedy which will allow you to contact the Tufts MC Help Desk. We will need some minimum information for those contact. I’ve added our Service Managers (Butch Scribner & Alicia Lee) as they will need some minimum information for those contacts.
 
Butch, Alicia,
 
What contact information in addition to below is needed to setup Tufts University contacts in Remedy as customer contacts to allow TU contacts to call into the Help Desk to report outages (incident tickets for the Network and Messaging teams)?
                Full Name
                Phone
                Office Location
 
Thank you,
 
Ken
 
Ken Fennell
Director of IS @ Tufts Medical Center
Customer Delivery Executive
Dell | Dell Services
office 617-636-7282
mobile 617-293-4292
 
The information in this e-mail is intended only for the person to whom it is addressed. If you believe this e-mail was sent to you in error and the e-mail contains patient information, please contact the Tufts Medical Center HIPAA Hotline at (617) 636-4422. If the e-mail was sent to you in error but does not contain patient information, please contact the sender and properly dispose of the e-mail.