o365 Mail Account Testing

Owned by Lee Raymond
Last updated: Nov 18, 2013Version comment

Mail Account Testing

This is for Mail account testing, and is intended for newly provisioned accounts only. Mail Migration, Back-up, Restoration, and Administrative Task testing will follow.

Authentication:
  • Use credentials for login.microsoftonline.com
  • Use credentials for outlook.com/tufts.edu
  • Use credentials for exchange.tufts.edu

Mail Flow Section

Please validate the mail flow diagram and your own test message headers are consistent before denoting a "pass" for mail delivery. If you get a mail delivery failure, please include the error message in your known issues list.

Mail Flow (Send)
  • Send to cloud account from Tufts OWA
  • Send to cloud account from another cloud account
  • Send to cloud account from an external mail vendor (i.e. gmail)
Mail Flow (Reply)
  • Reply to cloud account email from Tufts OWA
  • Reply to cloud account email from another cloud account
  • Reply to cloud account email from an external mail vendor (i.e. gmail)
Mail Flow (Receive)
  • Receive mail at cloud address (manual entry) from Tufts OWA
  • Receive mail at cloud address from cloud account
  • Receive mail at cloud address from external mail vendor (i.e. gmail)
Global Address Look-up
  • Cloud account visible from cloud GAL
  • Cloud account visible from Tufts GAL
  • Cloud account visible from Tufts Activesync device
  • Cloud account visible from cloud Activesync App
  • Cloud account visible from cloud Activesync Device
Mobile App
  • Download OWA app from App Store
  • Configured successfully
  • Sync Successfully
Mail Forwarding
  • Create Mail forwarding rule for cloud account
Mail Flow (Send, while Forwarding)
  • Send to cloud account from Tufts OWA
  • Send to cloud account from another cloud account
  • Send to cloud account from an external mail vendor (i.e. gmail)
Mail Flow (Reply, while Forwarding)
  • Reply to cloud account email from Tufts OWA
  • Reply to cloud account email from another cloud account
  • Reply to cloud account email from an external mail vendor (i.e. gmail)
Mail Flow (Receive, while Forwarding)
  • Receive mail at cloud address (manual entry) from Tufts OWA
  • Receive mail at cloud address from cloud account
  • Receive mail at cloud address from external mail vendor (i.e. gmail)
Mail Attachments
  • Send to Cloud from External (5,25,40)
  • Send to Cloud from Cloud (5,25,40)
  • Send to Cloud from Tufts (5,25,40)
Mail Filter Rules
  • Rule triggers on FROM address
  • Rule triggers on TO address
  • Rule triggers on subject line
  • Rule triggers on body

Calendars & Public Folders

Calendar Invites
  • Sent Manually address@tufts.edu from cloud
  • Sent Manually address@tufts.edu from Tufts
  • Sent Manually address@tufts.edu from External
  • Using Scheduling Assistant From Cloud to Cloud
  • Using Scheduling Assistant from Tufts to Cloud
  • Using Scheduling Assistance from Cloud to Tufts
Public Folders are not Supported in o365
Calendar Delegation
  • Cross Instance Delegation is not supported (Tufts to Cloud or Cloud to Tufts)
  • Cloud to Cloud Calendar Delegation
Resource Scheduling
  • Confirm TAB Resource Room Presence in GAL (200c, 302, 304, 152, 317, 211n)
  • View Free-Busy in TAB 200c from Cloud
  • Book an Appointment in TAB 200c from Cloud

Information on the Tufts IT Knowledgebase is intended for IT Professionals at Tufts.
If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.