LANDesk Agent for Macs

Owned by Michael MacDonald
Last updated: Sept 03, 2013Version comment

LANDesk Agent for Macs

Current Version: LANDesk 9.5 SP1

The current LANDesk Agent for Macs is located on \\ssvmldeskcore\ldlogon\mac (smb://ssvmldeskcore.tufts.ad.tufts.edu/ldlogon/mac) 

You may also find a copy of this on the Public Software share (\\titan\software$\Public\LANDesk Agents\95_SP1)

There are currently two agents available for installation

  • Tufts_95_SP1_MAC_Default.mpkg.zip (This is the default agent.  Users will be prompted for permission before you can remote control a computer)
  • Tufts_95_SP1_MAC_NoPerm.mpkg.zip  (This agent requires no permissions enable to remote control a computer)

Fixing Mac computer names in LANDesk Inventory

IMPORTANT:  Macs are typically assigned their computer names by DNS in LANDesk which causes problems in our environment.  In order for the Mac to show up properly in LANDesk it is recommended that you manually assign your Mac a hostname.

Information on the Tufts IT Knowledgebase is intended for IT Professionals at Tufts.
If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.