Disable Proofpoint

Disable Proofpoint Scanning of Email Account

To disable Proofpoint scanning for a user:

  • Sign in to Tufts Tools (FSP Tools) and search for the user
  • In the Spam Filtering Status section, change the drop-down from "Quarantine Suspected Spam" to "Mark Suspected Spam"
  • This will cause all spam to be delivered to the Inbox with a Spam tag attached

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If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.