Pay-for-Print

Owned by Rick Heckbert (Deactivated)
Last updated: Aug 10, 2015

Description

Pay-for-Print is a system that enables users in library, labs and public spaces to copy or print to various networked print or copy devices conveniently located in several locations on each campus utilizing funds stored via JumboCash on their Tufts ID card.  Users without a Tufts ID card can purchase Guest Cards at several locations and add value to that card in order to print or copy. The system currently uses a software product called Pharos.

Printing and copying from either personal or public computers is available in all university libraries, select computer labs and select public spaces. There is a minimal charge per print/copy (see Fee below for details). In addition, faculty, staff, and students can remotely print to these locations by installing specific print software packages.  Faculty/staff may need to get thier ID card provisioned for JumboCash.

  • Print from library and computer lab workstations, lending laptops, personal laptops, or Tufts-owned computers
  • Installable print software packages are available for both Windows and Mac on Tufts network-registered computers

The following locations participate in the Pay-for-Print Service:

  • 574 Boston Ave. - Medford
  • Eaton Lab - Medford
  • Education Dept. (Paige Hall) - Medford
  • Engineering Project Development Center (EPDC - Anderson Hall) - Medford
  • Ginn Library - Medford
  • Hillel - Medford
  • Hirsh Health Sciences Library - Boston
  • Lilly Music Library - Medford
  • Mugar Lab - Medford
  • Tisch Library - Medford
  • Webster Library - Grafton

Payment:

Pay with JumboCash on Tufts ID or with Jumbo Cash Card.

More information about JumboCash for Tufts ID holders can be found at: http://www.jumbocash.net/

JumboCash Guest Cards are available on the Medford Campus in Eaton Lab, the EPDC, Tisch Library and in Boston in the Hirsh Health Sciences Library.  Cards are $1 and value can added in increments of $1, $5, $10 or $20.

How To:

Print from library or computer lab workstation:

  1. Send print job as normal. Once you select number of copies or other print settings from the print window, click "OK".
  2. Enter your name or Tufts username, a name for the document, and a password.
  3. Go to one of the print stations, and swipe your Tufts ID or JumboCash Guest Card.
  4. In the options that appear, find your name and/or the name of the document you are printing, enter the password you chose.
  5. If you are ready to print and have the cost deducted from your card, click "Next" or "Enter".

Print from personal computer (on-campus only):

  1. Install print client software packages.
  2. Following installation of the appropriate package, send a print job in the same way you would if you were using the lab. At your convenience (within 12 hours), stop by any of the locations supported by the print driver you installed and use the pay for print release station to access your print job.

Fee:

Print costs in Medford libraries and computer labs are the same whether using your personal computer or the public computers:

  • B/W: 10¢ per page, 15¢ two-sided
  • Color: 30¢ per page, 45¢ two-sided

History

The Pay-for-Print program started in 2003 when the libraries, under the University Library Council (ULC) and the A&S labs decided to eliminate free printing due to the large costs of underwriting it.  A RFP was sent out and a contract was signed with Conway Office Solutions to provide a Pay-for-Print system.  Conway had been providing both public and staff copier services to the libraries for a number of years.  Due to the fact Conway was mainly a hardware vendor and had little experience in the software side of things they sub-contracted the software side to Marketing Data Solutions (MDS) who had significant experience in Pay-for-Print systems and more importantly, in card swipe systems and integrating them into campus card systems.   The contract specified that Conway would supply all hardware with the exception of the servers, which would be provided and maintained by Tufts.  At the time, Hirsch was running a Pharos Pay-for-Print system on their own, with no connection to Conway or MDS.   When the second contract was signed, Hirsch became a part of it and so was also supported by Conway and MDS.

Support

Support for the Pay-for-Print system is provided by End User Computing.  Small problems such as paper jams and supply refills are provided by Tufts staff at each print/copy location.  Major hardware support is provided by Conway Office Systems and support for the Pharos software is provided by Managment Data Solutions (MDS)

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