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Overview

New employees will often need access to the LANDesk Management Console, but there are several steps that need to be followed.

Procedure

  1. Identify what role that new employee should have.
  2. Submit a request to it@tufts.edu with the UTLN of the new employee. Make sure you include the name of the security group they need from the list of roles.
  3. Scopes are automatically configured via security group as well so each IT group just needs to make sure they add the new employee to the relevant security group. If the user is not a member of the necessary se
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