Overview
This page serves to outline all the important information that IT groups will need to know for the LANDesk 9.5 SP1 6 SP2 Upgrade.
General Info
The upgrade is currently scheduled for Tuesday, August 6th. last week of May 2015. It may be pushed back if testing reveals critical issues we cannot solve in timedelayed for 1-2 weeks if major bugs are identified during testing.
What does my IT
...
group need to do before the upgrade?
Preparing for Landesk 9.5 SP16 SP2 details what information will be migrated from out existing Landesk Server to the new one. IT groups need to delete old unnecessary distribuion distribution packages and queries on the production.
Testing for Landesk 9.5 SP16 details information on how IT groups can test Landesk 9.5 6 SP1 prior.
Finally, IT groups should read over the list of the Important Changes with Landesk 9.5 SP16. There are some configuration changes and groups should review them so they are prepared. Any concerns or objections to the configuration changes can be directed to support-systems@tufts.edu.
...
What does my IT group need to do for the upgrade itself?
For the upgrade process itself, Support Systems will create a scheduled task to distribute the Landesk 9.5 SP1 6 PS1 agents to all computers that current have landesk Landesk agent installed. Any computers with the:
...
...
Agent will receive the new default Agent. Similarly, any computers with a No Permission agent will receive the new 9.5 SP1 No Permission agent.
Any IT groups with equipment or other computers that should not have software automatically patched should contact support-systems@tufts.edu to identify the best solution for those machines.
IT groups which manage their own GPOs will be responsible for updating these GPOs to use the new agents on the day of the upgrade.
What does my IT department need to do after the upgrade?
After the upgrade, any IT department using Provisioning templates will need to review and update some of the actions. The actions that generally require updating are: Installing installing the Landesk agent, HII, and CTOS
Known Issues
EISS is currently investigating the following issues:
...
deploy image, etc.
As usual, EI Support Systems will have standard provisioning templates ready before moving to production. During the testing period there will be some templates available, but they will be modified for testing purposes without formal notification.
Known Issues
- If anyone comes across other issues, please submit them to support-systems@tufts.edu