Overview
Landesk Support Tools is a helpful addon that adds many useful options to the context (right click) menu on computers within Landesk. You can find more information and instructions here: http://community.landesk.com/support/docs/DOC-5076
Issues
Unfortunately, Landesk Support Tools addon is unsupported to if you have any issues you will have to troubleshoot and resolve them on your own. No official support will be provided.