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Mobile Apps

Desktop/Physical Office Pro Plus Licensing

  • Licensing requires utln@tufts.edu not first.last@tufts.edu for registration
  • Licensing will deactivate if system clock is not set to atomic time.

Login

  • Login is inconsistent across many browsers. The ADFS redirect works but after entering Tufts credentials the page hangs or provides an error (attached)
  • If you authenticate and your session times out, you are repeated redirected to the ADFS page but authentication fails silently (the page refreshes).
  • After installation of Office apps on OSX, the installer asks for 1) a product key, 2) sign into existing account, or 3) try for free.  Signing in with tufts email/password or utln/password doesn't appear to work.  Solution is to sign in with your utln@tufts.edu instead of first.last@tufts.edu.  (Jess)

Outlook (OWA)

  • OWA is using ADFS (sso365.tufts.edu) similar to Tufts.Box.com. The web browser MUST be closed in order to log out from o365 Services

Calendar

  • Calendar Delegation, Sharing, Full Permissions. etc. will only function within the same site. On Premise to On Premise or Hosted to Hosted. If two mailboxes need to work with calendar sharing then they must be either both on site or both in the cloud

Contacts

Public Folders

  • Cloud-based accounts (o365) will not have the ability to view or interact with on-premise Public Folders

Skydrive

  • A Tufts Skydrive is required for interaction with the o365 Apps
  • Only 100 files at a time can be uploaded
  • File sizes up to 2gb are supported for upload
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If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.