Overview
New employees will often need access to the LANDesk Management Console, but there are several steps that need to be followed.
Procedure
- Follow your departmental procedure to ensure the new employee has an AD account. If they are coming from a system of record (ereg, HR, SIS) they should already have an AD account created.
- Identify what role that new employee should have. Submit a request to it@tufts.edu with the UTLN of the new employee. Make sure you include the name of the security group they need from the list of roles. Scopes are automatically configured via security group as well so each IT group just needs to make sure they add the new employee to the relevant security group