Page Information

Title:	Contact Center
Owner:	Molly.Clark
Creator:	Molly.Clark	Nov 19, 2012
Last Changed by:	judi.vellucci	Feb 19, 2014
Tiny Link: (useful for email)	https://tuftswork.atlassian.net/wiki/x/ZrwVBQ
Export As:	Word · PDF

ITKB (1)     Page: Automated Call Distribution (ACD)

Children (3)
    Page: Agent
    Page: FSP
    Page: Supervisor

• acd
• automated
• call
• distribution
• system

Time	Editor
Feb 19, 2014 08:15	judi.vellucci	View Changes
Migrated to Confluence 4.0
Feb 19, 2014 08:15	judi.vellucci	View Changes
Nov 20, 2012 07:26	Kevin Murphy	View Changes
Nov 20, 2012 07:12	Kevin Murphy	View Changes
Nov 19, 2012 09:34	Molly.Clark

External Links (2)
    medccman01.uit.tufts.edu/Default.asp 
    bosccman01.uit.tufts.edu/