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Landesk 9 introduced role based rights and Tufts has several roles available. The permissions and roles available are subject to change as necessary but their general purposes and permissions are outlined below.
Roles
- Landesk Administrator
Landesk Administrator is highest role and has full access to everything within Landesk
- Group Admin
The Group Admin role is limited to those invidividuals within the University who use Landesk extensively and need access to many of the less commonly used features. This role has ____________________________________________________________________
- Field Support
Field support is the role most often used for anyone who does a lot of desktop support. Similar to the helpdesk role, field support can use remote control tools, view security and patch information, and view reports. The field support role has the ability to view and deploy scripts, landesk agents, software packages, provisioning templates, and can edit reports.
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