Backups
P and Q drives
- Snapshots of each drive are taken "daily/hourly" (every 6 hours), nightly, and weekly. By adding ~snapshot after the address, the user can see two days worth of daily/hourly snapshots, 6 nights of nightly snapshots, and 2 weeks of weekly snapshots.
- Database backups are taken nightly and weekly.
- Full backups are taken once a week.
- Incremental backups are nightly.
- The first full backup of every month is retained for a year.
- Additional full backups every month are retained for a month.
- More information can be found in this FAQ PDF
Restores
- For P and Q drive restores, users should be encouraged to use snapshots to recover data lost within the past 14 days. Tip sheets:
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- For all other restores, a request should be sent to the UIT Client Support Center/UIT DataCenter Operations.
Information required to process a restore:
- System name: Server name ex. titan
- Drive Letter: (if they do not know this leave blank)
- Exact Path name: copy the path of where the file needing to be restored is located
- Restore files as of this date: the date which the last known good file was
- Restore Destination: custom - only if the client wants the restore in a new location