Maintenance Window
LANDesk maintenance will always occur during the time windows specified by ESS here: Server Hosting and Management
During any of these time windows, there is a possibility that the LANDesk servers may be temporarily brought offline for scheduled updates or routine maintenance.
Computers with LANDesk agents will be unavailable to report back to LANDesk or run policy or schedule-based tasks during this time. The LANDesk Management Console may also be unavailable.
Scheduled Update and Release Cycle
Service Packs and Hot Fixes will be evaluated based on their severity or client impact and will be applied on a 180 day (6 month) release cycle. In the event an update addresses a critical bug or requested feature enhancement it may be applied sooner if the need arises.