Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »

Remote control clients without LANDesk agent installed

With the LANDesk Cloud Services Appliance, you can also remote control clients that do not have the LANDesk agent installed either on-campus or off-campus.

  1. Direct your clients to go http://landesk-gateway.uit.tufts.edu using their web browser.
    1. This will work on-campus or off-campus for all Windows-based clients
  2. Click Management Gateway Utilities
  3. Have the client click "Install now" for on demand remote client for Windows
    1. The Install now button should download a executable called "landesk-gateway.uit.tufts.edu.exe"
    2. Have them run this program
  4. The client should see the following window on their computer
  • No labels

Information on the Tufts IT Knowledgebase is intended for IT Professionals at Tufts.
If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.