Information Security
Content on these pages is directed at the university's IT professionals. For general information, please visit our website.
About the TTS Information Security Team
The Information Security Team provides leadership across all campuses to protect the University's overall mission. We primarily work to protect sensitive data and important University information. One of the primary manners of achieving this is by offering flexible consulting to Information Stewards on ways to cost-effectively identify, analyze and manage risk to sensitive information assets. The Security Team also provides support for legal compliance and security issues, working with partners across all schools and departments to continuously improve our collective ability to prevent, detect, respond to, and recover from incidents that affect the security of our proprietary data and the personal information entrusted to our care. We are responsible for coordinating and implementing a University-wide security management program to ensure the continuous confidentiality, integrity, and availability of information assets owned and used by the university community. The Information Security program is shifting a historical focus from a network centric-perspective to one that is data-centric, consultative, and university-wide.
Key areas of focus for Information Security include:
- Information Risk Management
- Vulnerability Assessment and Validation
- Information Security Monitoring
- Incident Response and Management
- Advice on Policies and Procedures
- Infrastructure Protection
- Awareness and Training
Information Security Services
Contact us for these services
Information Security Services |
For |
Getting Help |
|---|---|---|
Faculty, Staff |
information_security@tufts.edu |
|
Faculty, Staff |
information_security@tufts.edu |
|
Faculty, Staff, Students, Affiliates |
||
Faculty, Staff |
||
Service Owners |
|
|
Service Owners |
information_security@tufts.edu |
|
Sensitive Information Business Practices Review |
Staff |
information_security@tufts.edu |
Additional Services (self-provided)
Information Security Services |
For |
Getting Help |
|---|---|---|
Faculty, Staff, Students, Affiliates |
information_security@tufts.edu |
|
Service Owners |
|
|
Service Owners |
information_security@tufts.edu |
|
Service Owners |
information_security@tufts.edu |
Helpful Links
Services |
Contact |
|---|---|
Student support |
|
TTS Service Desk |
|
Web-based Virtual Private Network |
|
Firewalls |
|
General issues, opening a ticket |
|
Sensitive Data |
How to Contact Us
If you have questions or concerns about any of the services we provide or need assistance with securing information, please contact us for help. You can also contact Frontline Support Providers for assistance or check Tufts's TechConnect for an IT help desk and more.
When to Use |
Description |
Hours |
Phone/Email |
|---|---|---|---|
For sensitive issues |
Department phone, rings on all desktops |
Answered when on premises, 9:00 to 5:00 |
617-627-6070 |
External reporting of incidents to Information Security, automatically makes a ticket in the RT abuse queue, cc:ed to Information Security and USG Email groups |
RFC email address; |
Any time of day or night |
abuse@tufts.edu |
For questions, reports from within Tufts. |
Question/Request email address |
Any time of day or night, response may lag outside business hours |
Information_Security@tufts.edu |
For FYIs, or facilitating an ongoing discussion with the group. |
Team distribution list; team discussion list |
Any time of day or night, response may lag outside business hours |
IS_team@tufts.edu |
Notify Information security staff in the event of a suspected payment card breach |
Email list |
Any time |
pci-security@elist.tufts.edu |