Open Issues

OWA

• There is a current bug acknowledged by microsoft that only chrome mac users (not Safari or Firefox) can use mailbox search. Until a patch from microsoft is applied to the cloud services, searches for people or mail must be completed using Chrome on a macintosh computer.

Mobile Apps

• Feature Comparisons between Full Office and Web-Based Office Feature Comparison
• iPhone 4: OWA app for iPhone not compatible with my (older) iPhone 4. "This app is incompatible with this iPhone". (Melanie)
• Mobile Apps for OneDrive, Lync, and OneNote do not work with federated authentication, they only work with Microsoft Specific accounts.

Desktop/Physical Office Pro Plus Licensing

...

Mobile

Apps

• iPad

• App

• Testing

• -

• Installation

• and

• Configuration

• (Cristy)

**

• • Started

• • with

• • OneNote

• • -

• • app

• • does

• • not

• • allow

• • me

• • to

• • authenticate

• • either

• • using

• • my

• • Tufts

• • email

• • address

• • or

• • UTLN

• • with

• • my

• • Tufts

• • password.

• • Will

• • continue

• • adding

• • other

• • apps

• • and

• • see

• • what

• • the

• • results

• • are.

*

• Unable

• to

• sign

• into

• Office

• Mobile

• on

• Android.

• It

• asks

• for

• a

• username

• and

• password.

• Once

• I

• enter

\

• *@tufts.edu,

• I

• am

• redirected

• to

• the

• ADFS

• page.

• At

• the

• ADFS

• page,

• I

• enter

• my

• tufts

• UTLN

• and

• tufts

• password

• but

• it

• refreshes

• back

• to

• the

• initial

• login

• page

• (before

• ADFS)

**

• • Works

• • for

• • lraymo02,

• • same

• • device.

• • May

• • be

• • a

• • problem

• • with

• • the

• • AD

• • account.

*

• Windows

• Phone

• (Marc)

**

• • Windows

• • Phone

• • 7.5

• • or

• • Windows

• • Phone

• • 8

• • comes

• • preinstalled

• • with

• • four

• • Office

• • apps:

• • Word,

• • Excel,

• • PowerPoint,

• • and

• • OneNote.

**

• • In

• • addition,

• • an

• • OWA

• • client

• • comes

• • preinstalled

• • for

• • setting

• • up

• • a

• • mail

• • account

• • using

• • Outlook.com,

• • an

• • Exchange

• • server,

• • or

• • Office

• • 365.

**

• • A

• • Windows

• • Phone

• • user

• • can

• • optionally

• • install

• • Lync

• • and

• • SharePoint

• • by

• • downloading

• • them

• • from

• • the

• • portal

• • website.

• • This

• • is

• • done

• • by

• • sending

• • an

• • SMS

• • to

• • the

• • phone

• • and

• • opening

• • the

• • links

• • within

• • the

• • SMS

• • application.

• • The

• • SMS

• • can

• • be

• • sent

• • to

• • a

• • 10-digit

• • US

• • phone

• • number

• • only

• • using

• • the

• • portal

• • website.

• • (Warning:

• • text

• • and

• • data

• • rates

• • may

• • apply).

• • Alternatively,

• • the

• • apps

• • can

• • be

• • downloaded

• • on

• • the

• • Windows

• • Phone

• • by

• • opening

• • a

• • web

• • page

• • to

[

• • http://www.office.com/business-apps

]

• • .

• • The

• • SMS

• • simply

• • provides

• • a

• • link

• • to

• • this

• • website.

• • The

• • website

• • filters

• • available

• • apps

• • and

• • provides

• • a

• • clickable

• • link

• • which

• • redirects

• • to

• • the

• • Microsoft

• • store.

• • A

• • Microsoft

• • account

• • is

• • required

• • to

• • sign

• • in,

• • purchase

• • and

• • install

• • the

• • free

• • app.

***

• • • Currently,

• • • the

• • • link

• • • to

• • • download

• • • and

• • • install

• • • Lync

• • • 2013

• • • is

• • • not

• • • working

• • • and

• • • redirects

• • • to

• • • a

• • • web

• • • page

• • • that

• • • is

• • • unavailable.(

[

• • • http://015.officeredir.microsoft.com/r/rlidBuyMobileAppLyncWP

]

• • • )

**

• • Attempting

• • to

• • set

• • up

• • an

• • Office

• • 365

• • account

• • appears

• • to

• • share

• • the

• • same

• • mail

• • app

• • that

• • would

• • be

• • used

• • for

• • our

• • normal

• • Exchange

• • server

• • or

• • for

• • an

• • Outlook.com

• • account.

• • I

• • removed

• • my

• • Exchange

• • account

• • to

• • attempt

• • the

• • O365

• • connection.

• • Using

• • outlook.office365.com

• • for

• • the

• • server

• • name

• • does

• • allow

• • me

• • to

• • connect

• • my

• • account

• • using

• • utln@tufts.edu

• • for

• • the

• • username.

• • However,

• • it

• • results

• • in

• • an

• • error

• • (screenshot

• • attached).

{indent}!wp_ss_1.jpeg|thumbnail, border=1!{indent} * Windows Tablet

• Windows Tablet (RT)

**

• • Windows

• • RT

• • comes

• • preinstalled

• • with

• • Office

• • 2013

• • RT

• • and

• • included

• • Word

• • 2013,

• • Excel

• • 2013,

• • PowerPoint

• • 2013,

• • and

• • OneNote

• • 2013.

• • Since

• • only

• • applications

• • from

• • the

• • Windows

• • Store

• • can

• • be

• • installed

• • on

• • a

• • Windows

• • RT

• • device,

• • you

• • cannot

• • install

• • the

• • version

• • of

• • Office

• • that

• • comes

• • with

• • Office

• • 365

• • (namely,

• • other

• • applications

• • including

• • Access,

• • Publisher,

• • Outlook,

• • Lync,

• • and

• • InfoPath).

• • Using

• • the

• • Office

• • 365

• • portal,

• • a

• • user

• • can

• • get

• • access

• • to

• • O365

• • email,

• • work

• • collaboratively

• • with

• • team

• • members

• • and

• • work

• • on

• • documents.

• • The

• • user

• • can

• • also

• • configure

• • Metro

• • apps

• • if

• • they

• • want

• • to

• • use

• • email,

• • calendaring,

• • contacts,

• • or

• • messaging.

**

• • A

• • link

• • does

• • appear

• • below

• • the

• • Office

• • applications

• • which

• • points

• • users

• • to

• • the

• • Metro

• • versions

• • of

• • OneNote

• • and

• • Lync

• • through

• • the

• • Microsoft

• • Store

• • requiring

• • a

• • Microsoft

• • account

• • to

• • purchase

• • this

• • free

• • software.

*

• iPhone

• web

• email,

• via

• Browser

• (Melanie)

*#

• 1. Email

• 1. page

• 1. doesn't

• 1. scale

• 1. properly

• 1. (gets

• 1. cut

• 1. off).

• 1. wait,

• 1. actually

• 1. it

• 1. might

• 1. be

• 1. the

• 1. Windows

• 1. new

• 1. side-scroll

• 1. interface.

• 1. (not

• 1. a

• 1. convention

• 1. on

• 1. Apple).

*#

• 2. Email

• 1. Search

• 1. performance

• 1. is

• 1. slow,

• 1. but

• 1. it

• 1. might

• 1. be

• 1. because

• 1. of

• 1. test

• 1. instance?

• 1. (getting

• 1. good

• 1. Tufts

• 1. wifi

• 1. reception)

*#

• 2. Email

• 1. (visual

• 1. hierarchy):

• 1. strange

• 1. choice

• 1. to

• 1. make

• 1. the

• 1. "sender"

• 1. much

• 1. larger

• 1. than

• 1. the

• 1. "email

• 1. subject".

• 1. Email

• 1. subject

• 1. tends

• 1. to

• 1. be

• 1. first

• 1. thing

• 1. we

• 1. scan.

*#

• 2. The

• 1. spinning

• 1. icon

• 1. (at

• 1. the

• 1. top

• 1. of

• 1. phone)

• 1. is

• 1. constantly

• 1. turning.

• 1. What

• 1. will

• 1. be

• 1. the

• 1. toll

• 1. on

• 1. battery

• 1. life?

• 1. Is

• 1. it

• 1. any

• 1. different

• 1. than

• 1. other

• 1. sites?

h4. Authentication * *Login is inconsistent across many browsers. The ADFS redirect works but after entering Tufts credentials the page hangs or provides an error (attached)* * *If you authenticate in Chrome 30 and your session times out, you are repeated redirected to the ADFS page but authentication fails silently (the page refreshes).*

Authentication

• Login is inconsistent across many browsers. The ADFS redirect works but after entering Tufts credentials the page hangs or provides an error (attached)
• If you authenticate in Chrome 30 and your session times out, you are repeated redirected to the ADFS page but authentication fails silently (the page refreshes).