Maintenance Window
The TrendMicro OfficeScan Server maintainance window occurs every Tuesday night from 9PM to 1AM. Server maintenance window will always occur during the time windows specified by ESS here: Server Hosting and Management
During this time there is a possiblity that the OfficeScan servers (TABVMTREND1-TABVMTREND3) may be temporarily be brought offline for scheduled updates or routain maitenanceroutine maintenance.
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OfficeScan clients that are connected to TABVMTREND1 will be unable to connect the OfficeScan Console (TABVMTREND1) server during this time however clients will still continue to |
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receive virus definitions and web reputation services directly from Trend Micro. |
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Scheduled Update and Release Cycle
Service Packs and Hot Fixes will be evaluated based on their severity or client impact and will be applied on a 180 day (6 month) release cycle. In the event an update addresses a critical bug or requested feature enhancement it may be applied sooner if the need arises.