Date reported | Server | Issue | Fix | Root Cause | Ticket Numbers |
---|---|---|---|---|---|
7/25 | TFTMVMLDSKTST | Inventory Service Down | Unknown | Unknown |
|
9/28 | TFTMVMLDSKCORE | Unknown Service Down | Unknown | Unknown |
|
12/05-12/06 | TFTMVMLDSKCORE | Inventory Service | Unknown | Unknown |
|
6/12/2013 | TFTMVMLDSKCORE | Core Server Licensing Issue | Reactivated the core server license | Landesk known bug, fixed in Landesk 9.5, should have reactivated automatically | INC0125555, INC0125512, INC0125499 |
6/12/2013 | TFTMVMLDSKCORE | Missing sections (patch management, software distribution, OSD) | Restarted landesk services | Result of the relicensing issue above | INC0125663 |
7/2/2013 | TFTMVMLDSKCORE, TABVMLDESKTST | Core Servers Unavailable | Network Services restored network connectivity in the datacenter |
| |
7/24/2013 | SSVMLDESKCORE | Rebooted core Core servers due to licensing lapses | Re-active manually and rebooted root | Licensed was temporarily extended. |
|
9/5/2013 | SSVMLDESKCORE | Rebooted Core to troubleshoot issue with mac policies | N/A | N/A |
|
9/8/2013 | SSVMLDESKDB | Rebooted SQL Server to install SP2 for SQL Server 2008 R2 | Installed SP2 for SQL Server 2008 R2 |
|
|
1/27/2014 | SSVMLDESKCORE | Scheduled tasks hanging with error code 19971 - "The processing of the task has timed out" | Restarted IIS services |
| INC0177777 |
2/24/2014 | SSVMLDESKCORE | Scheduled tasks stay stuck at pending | Restarted LANDesk Scheduler and Policy Services |
| INC0184467 |
3/31/2014 | SSVMLDESKCORE | SP2 Patch started earlier than expected due to other issue. 5:05pm | Had to restart IIS to fix an issue prior to SP2 upgrade. | Rebooting IIS prior to SP2 upgrade to fix an issue. |
|
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