Communication and Service Provisioning- Email and Communication
- Unified Messaging
- Exchange 2010
- Office 365 Plan A2 for Education (Cloud Email for Students)
- Proofpoint
- Inbound and Outbound Mail Delivery
- Sympa (Elist Service)
- VOIP
- Server Management: Provisioning
- Provisioning: Windows 2012 R2
- Provisioning: Windows 2008 R2
- RedHat R5
- RedHat R6
- Management (OS)
- Monitoring (Icinga, SCOM)
- F5 (Load Balancing Configuration)
- Service Management: Hosting for Enterprise Services
- Trunk
- Lockss (Library Services)
- Millenium (Library Services)
- Sequoia (Dining Services)
- Varnish Web Acceleration
- Drupal
- Wordpress
Directory, Authentication, Identity- Authentication
- Enterprise Directory ("LDAP")
- Active Directory ("AD")
- Simplified Sign-On
- Shibboleth
- ATAMS
- Duo
- Active Directory Federated Services ("ADFS")
- Directory Services
- Whitepages
- Global Address List
- Priviledged Account Look-up
- Account Management Tools
- Tufts Tools
- Automated Account Creation (Account Populator)
- Automated Account Synchronization (Directory Synchronization)
- Early Email (Students)
- Clinical Faculty Onboarding Process
Availability- After Hours On-Call for disruptions in 7x24 services.
- Tier 2 & 3 Support for CDI
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