ESS Services
- Lee Raymond
- George Turner (Deactivated)
- James B. Crouch
Owned by Lee Raymond
Services ESS Offers
This is our comprehensive services list. We'll begin to slowly create service catalog entries for each service, for now the links are simply to public or private documentation.
Communication and Service Provisioning
- Email and Communication
- Unified Messaging
- Exchange 2010
- Office 365 Plan A2 for Education (Cloud Email for Students)
- Proofpoint
- Inbound and Outbound Mail Delivery
- Sympa (Elist Service)
- VOIP
- Server Management: Provisioning
- Provisioning: Windows 2012 R2
- Provisioning: Windows 2008 R2
- RedHat R5
- RedHat R6
- Management (OS)
- Monitoring (Icinga, SCOM)
- F5 (Load Balancing Configuration)
- Service Management: Hosting for Enterprise Services
- Trunk
- Lockss (Library Services)
- Millenium (Library Services)
- Sequoia (Dining Services)
- Varnish Web Acceleration
- Drupal
- Wordpress
Directory, Authentication, Identity
- Authentication
- Enterprise Directory ("LDAP")
- Active Directory ("AD")
- Simplified Sign-On
- Shibboleth
- ATAMS
- Duo
- Active Directory Federated Services ("ADFS")
- Directory Services
- Whitepages
- Global Address List
- Priviledged Account Look-up
- SSL Certificates
- Geotrust
- InCommon
- Account Management Tools
- Tufts Tools
- Automated Account Creation (Account Populator)
- Automated Account Synchronization (Directory Synchronization)
- Early Email (Students)
- Clinical Faculty Onboarding Process
Availability
- After Hours On-Call for disruptions in 7x24 services.
- Tier 2 & 3 Support for CDI
Information on the Tufts IT Knowledgebase is intended for IT Professionals at Tufts.
If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.