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In order to follow this procedure, you must be a Landesk Group Admin
To restore the missing template, select all
Copy it from all public, rename it
keep local copies in "my templates". If you are not a Landesk Group Admin, speak to someone in your department who is or contact EI Support Systems at support-systems@tufts.edu
- Select the "All public templates" folder from the OSD section of the Landesk Console.
- Scroll to the name of the template you are trying to restore. There should be a copy of it with a timestamp appended to the name.
- Right click on the template you are trying to restore and select clone. This will make a copy of the template and also append another timestamp to the name.
- Right click on the newly created template, select cut, and paste the template into the proper folder you are trying to restore it to.
- Right click on this template and select properties. You can now remove the timestamps from the template name to restore the template to it's proper name.
| Tip |
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You should keep copies of Public Templates in your "My Templates" folder to ensure you always have a copy you can restore to a public folder. |