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Communication and Service Provisioning

  • Email and Communication
    • Unified Messaging
    • Exchange 2010
    • Office 365 Plan A2 for Education (Cloud Email for Students)
    • Proofpoint
    • Inbound and Outbound Mail Delivery
    • Elist
  • Server Management: Provisioning
    • Provisioning: Windows 2012 R2
    • Provisioning: Windows 2008 R2
    • Management (OS)
    • Monitoring (iCinga, SCOM)
  • Service Management: Hosting for Enterprise Services
    • Trunk
    • Sequoia (Dining Services)
    • Varnish Web Acceleration

Storage Services

Directory, Authentication, Identity

  • Authentication
    • Enterprise Directory ("LDAP")
    • Active Directory ("AD")
    • Simplified Sign-On
    • Shibboleth
    • Active Directory Federated Services ("ADFS")
  • Directory Services
    • Whitepages
    • Global Address List
    • Priviledged Account Look-up
  • SSL Certificates
    • Geotrust
    • InCommon
  • Account Management Tools
    • Tufts Tools
    • Automated Account Creation (Account Populator)
    • Automated Account Synchronization (Directory Synchronization)
    • Early Email (Students)
    • Clinical Faculty Onboarding Process

High Availability

  • After Hours On-Call for disruptions in 7x24 services.