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Since UIT host the server, their maintenance window's windows are detailed here
Any service changes by OIT will be made within the same windows detailed above. OIT Liaisons will be notified of any outages 48 hours in advance except in certain extenuating circumstances.
Procedure to install a printer from the OIT print server
- See http://go.tufts.edu/printers for detailed instructions
Adding a network
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printer to the OIT print server.
Email oit@tufts.edu or create a ticket in ITSM and assign it to the OIT Service Center queue.
Include the dns name, model number, and room and building location of the printer. Please make sure the printer is powered on and connected to the network before requesting it be added. The ticket will be assigned to a Senior OIT technician who will follow the procedure provided here
Known Issues
Jobs with file names longer than 255 characters hang and do not print.
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