Page Comparison

h3. Backups

*P and Q drives*


* Snapshots of each drive are taken "daily/hourly" (every 6 hours), nightly, and weekly. By adding \~snapshot after the address, the user can see two days worth of daily/hourly snapshots, 6 nights of nightly snapshots, and 2 weeks of weekly snapshots.
* Database backups are taken nightly and weekly.
** Full backups are taken once a week.
** Incremental backups are nightly.
** The first full backup of every month is retained for a year.
** Additional full backups every month are retained for a month.
* More information can be found in this [FAQ PDF|Network Storage Backups and Restores^TuftsUITBackupandRestoreFAQ.pdf]

h3. Restores

* For P and Q drive restores, users should be encouraged to use snapshots to recover data lost within the past 14 days. Tip sheets:
** {html} <A href="http://training.uit.tufts.edu/pdftips/snapshot_XP.pdf" http: mce_href="http://training.uit.tufts.edu/pdftips/snapshot_XP.pdf" target="_blank"><A aliasspecified="true" class="external-link" href="https://it.tufts.edu/sites/default/files/snapshot_Win.pdf" linktype="raw" originalalias="Using a Snapshot to Restore Files or Folders to the P: Drive on Windows XP" wikidestination="https://it.tufts.edu/sites/default/files/snapshot_Win.pdf">Using a Snapshot to Restore Files or Folders to the P: Drive on Windows XP</A></A> {html}
** {html} <A href="http://training.uit.tufts.edu/pdftips/snapshot_MACOSX.pdf" http: mce_href="http://training.uit.tufts.edu/pdftips/snapshot_MACOSX.pdf" target="_blank"><A aliasspecified="true" class="external-link" href="https://it.tufts.edu/sites/default/files/snapshot_Mac.pdf" linktype="raw" originalalias="Using a Snapshot to Restore Files or Folders to a UTLN Volume on MAC OS X" wikidestination="https://it.tufts.edu/sites/default/files/snapshot_Mac.pdf">Using a Snapshot to Restore Files or Folders to a UTLN Volume on MAC OS X</A></A> {html}
* For all other restores, a request should be sent to the UIT Client Support Center/UIT DataCenter Operations.

*Information required to process a restore:*

* System name:  Server name ex. titan
* Drive Letter:  (if they do not know this leave blank)
* Exact Path name:  copy the path of where the file needing to be restored is located
* Restore files as of this date: the date which the last known good file was
* Restore Destination: custom - only if the client wants the restore in a new location