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  1. Visit http://tuftstools.tufts.edu and select the second Elephant "I forgot or Don't know my password"
    • You will be prompted to enter in the first set of information. The Self Service page has been modified to detect whether the account being looked up is a clinical affiliate AND if that affiliate has gone through one of the two tools above. If EITHER of those checks fail, then they are taken to the staff and faculty reset page.