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Issue: From approximately 6:45 PM 9/12/2023 until 8:30 AM 9/13/2023, files sent from the CAS API to Slate via SFTP were not delivered due to a firewall issue.

Resolution steps:

  1. Identified skipped/missed files via the error reports sent to tts-slate-team@tufts.edu. Three subscriptions were affected, all In Progress subscriptions for PTCAS.

  2. Executed replay for each subscription:

Subscription ID

Replay ID

FromDate

ToDate

Total Apps

8014

8292

2023-09-12 19:40:00

2023-09-13 03:10:00

2

8015

8293

2023-09-12 18:40:00

2023-09-12 18:59:00

1

8016

8294

2023-09-12 19:00:00

2023-09-13 03:20:00

6 (1 file excluded, no longer qualified as “selected)

  1. Confirmed application files sent to server in /incoming/liaison/PTCAS/data via FileZilla.

Notes

...

https://help.liaisonedu.com/Integration/CAS_API/CAS_Slate_Integration/Configuring_Automation/01_Using_Postman_to_Set_Up_the_Integration - details about using Replay endpoint in Postman.

...

https://knowledge.technolutions.com/hc/en-us/community/posts/18734120161307-Slate-SFTP-appears-to-be-down

TUP/PTCAS

Resolution steps:

  1. Identified skipped/missed files via the error reports sent to tts-slate-team@tufts.edu. Three subscriptions were affected, all In Progress subscriptions for PTCAS.

  2. Executed replay for each subscription:

Subscription ID

Replay ID

FromDate

ToDate

Total Apps

8014

8292

2023-09-12 19:40:00

2023-09-13 03:10:00

2

8015

8293

2023-09-12 18:40:00

2023-09-12 18:59:00

1

8016

8294

2023-09-12 19:00:00

2023-09-13 03:20:00

6 (1 file excluded, no longer qualified as “selected)

  1. Confirmed application files sent to server in /incoming/liaison/PTCAS/data via FileZilla.

TUV/VMCAS

  1. Identified skipped/missed files via the error reports sent to tts-slate-team@tufts.edu. Document, data, and coursework files were affected.