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Q:

I'm already on Exchange, but I received an email about migration. Will anything change? Will I need to do anything?

A:

For clients using PC's who are already on Exchange, the login script will automatically take care of any updates, and no additional computer support should be necessary. If clients left Outlook open overnight, they should exit and re-open.

If clients are still using Office 2003, they should be strongly encouraged to upgrade to 2007 for greater functionality.

The webmail address will change from https://outlook.web.tufts.edu to https://exchange.tufts.edu, and the web interface will change with this migration.

Mobile devices using ActiveSync (not BES) will need to be reconfigured with the exchange.tufts.edu information. Mobile devices running iOS 4.0 must completely remove existing ActiveSync connections (to Exchange 2003) and then add the 2010 connection.

Mac users will need to either upgrade Entourage to EWS or migrate to Mac Mail. More information can be found here.

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