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About

Update Account allows a Clinical Faculty member to authenticate using their legacy Trumpeter password, set valid mail forwarding, and set a new secure Tufts password.

Process

  1. Faculty member can reach this page at http://go.tufts.edu/updateaccount
    • This login prompt is expecting Trumpeter credentials. Users that are simplified-sign-on enabled can use this login prompt, but this page is specifically tailored for clinical faculty that have not had their ssop flag set and may have incorrect mail routing in place so for normal staff and faculty it will skip to the completion step if their accounts are already updated.
    • The individual is first prompted for an updated email forwarding address, a non @tufts.edu email address is required.
    • You must now provide a secure password that is in compliance with Tufts University standards. This password will expire in 180 days and you will receive email notices beginning 14 days in advance to change it.
    • Success
  2. A confirmation email is sent to the new email address with text as follows:
    • FROM: UIT Support Center
      REPLY-TO: UITSC@tufts.edu
      SUBJECT: Tufts Account Update Successful
      BODY:
      UIT Support Center to me
      	
      This is a confirmation that you recently accessed the Tufts Account Updater and updated your Tufts user account.
      
      If you believe you are receiving this email in error, please contact the UIT Support Center at your earliest convenience via phone: 617-627-3376
      
      Thank you for using our self service website.
      
      Regards,
      UIT Support Center
      UITSC@tufts.edu
      617-627-3376
      
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