Quota Defaults and Warnings
Students
- Default quota is 500MB
- Warning at 400MB
- Can't send at 450MB
- Can't receive at 500MB
Faculty/Staff
- Default quota is 2GB
- Warning at 1800MB
- Can't send at 1900MB
- Can't receive at 2GB
Recommendations for Administrative Maintenance of Quota
Students
- Students that are forwarding email outside of Exchange AND are hitting a quota warning should be recommended to either maintain their quota or modify their forward to no longer save copies of mail at Tufts. Quota increases should not be issued for students that simply forward their mail. The quota report has a last-login field that can be used to confirm if the student regularly uses the Tufts Exchange mail service.
Faculty/Staff/Employees
- Faculy and Staff that approach their 2g default quota may be increased by 500mb at a time up to 3gb, although a note explaining suggested quota maintenance should be sent along with a confirmation that the quota was increased by 500mb.
Example Note:
Checking Quota Use
Users can check their own quota use using the instructions at go.tufts.edu/quota.
FSP's can check a quota by visiting the FSP section of Tufts Tools, looking up the user, and checking the values in the "Exchange Mailbox Quota" section. This will show the amount currently used out of the current total quota.
Increasing a Quota
To increase a user's quota:
- First verify that they are nearing quota by checking using the steps above.
- After locating the user in Tufts Tools, change the value in the Exchange Mailbox Quota drop-down
- Click "Update" at the bottom of the page.
- Try to avoid increasing the quota more than 500MB at once unless absolutely necessary.
