Problem:
Microsoft Outlook 2003 does not start, and gives the following error message:
"Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging software. Please reinstall Outlook."
Solution:
- Start Windows Explorer.
- Locate and then open the following folder on your computer: C:\Program Files\Common Files\System\Msmapi\1033
- Right-click the MSMapi32.dll file, and then click Rename.
- Note The file (Msmapi32.dll) that you are renaming differs from the file (Mapi32.dll) that is mentioned in the error message.
- Type Msmapi32.old, and then press ENTER to rename the file.
- Start Outlook 2003.
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