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Known Issues
Single Sign-On
- Sometimes a logon to SSO box.net repeatedly prompts for username and password, even if the username and password is correct
- This is related to Extended Protection for ADFS and will be repealed
- Extended protection affects Firefox, Chrome and Safari browsers mostly, it is not a problem for native IE browsers
- Sometimes even after logging out of the box.net application, if you revisit https://tufts.box.com/login (even after restarting your browser) you will not be prompted for credentials again
- This is related to the Web SSO lifetime token for the Tufts ADFS server, the SSO lifetime token will be reduced to under 5 minutes to reduce the scenarios in which someone intentionally closes a session and is still left open.
- m.box.com does not function with SSO credentials
- box.com does not function with SSO credentials
- tufts.box.com/login does function with SSO credentials
Applications
- Mobile Apps cache the password persistently for an SSO credential. In order to update the cached SSO credential you need to remove and re-add the application
Web
- The in-browser office suite editors work but they're painfully slow/clunky compared to native clients