LANDesk 9.0 SP3 Agent for Macs

Remote Control is now working with the new LANDesk Mac Agent for Service Pack (SP3)

Agent Location

The Mac Agent can be downloaded from the Public folder on the FSP software share
- \\titan\software$\Public\LANDesk Agents\90_SP3\Tufts_90_SP3_MAC_Default_3-27-2012.mpkg.zip

Known Issues

-Remote Control is broken
-The install location for the Landesk agent has changed from /Applications/Utilities/Landesk Agent.app to /Library/Application Support/Landesk/bin/Landesk Agent.app

Solutions or Workarounds

Although there are no current solutions or workarounds, it is recommended to install the Landesk agent on new Lion computers. Official Lion support will be added in SP3 which is expected out late December (no official date from Landesk). At that time, older incompatible agents can be automatically updated. Additionally, inventory and software distribution currently work on Lion.

External Links

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