Box Documentation
End User Documentation
User Guides
Box Official guides
Tufts specific guides
- Box for Outlook - A useful add-in to install for Windows users of Microsoft's flagship email client, Outlook 2007 and Outlook 2010.
Training Videos
Uploading, Creating, and Organizing Files and Folders
Collaboration
- An Introduction to Collaboration Tools, including sharing documents and folders and offering feedback
- Other Ways to Share - Share Links to documents and folder, and learn how and embed Folders
- Working with Collaborators - Learn how to set permissions for collaborators
- Best Practices for Collaborating
- Advanced Collaboration Features - Learn how to transfer ownership of a folder to a collaborator
Introduction to Popular Applications
- Box for Office - If you use Windows, you can open Box files directly from Word, Excel, and PowerPoint
- Box Sync - Work with your files offline and then sync them later.
- Box Edit - Edit documents directly from Box.com using the applications that are already installed on your computer.
- Box for iPhone - View, upload, and share files while you are on the go using Box from your iPhone.
- Box for Android - View, upload, and share files while you are on the go using Box from your Android smart phone.
- Box for iPad - Access, manage, and share all of your content while on the go using the Box iPad app.
Admin Documentation
Manuals/Guides
- Administration Console Guide
- Troubleshooting File Upload Issues
- Migrating Content from Google Apps
- Admin Best Practice for Box Sync
- Admin Best Practice for Terminating Employees
Videos
*For more admin videos, refer to the complete library - http://success.box.com/admin-videos/
Box Known Issues/Resolutions
- Box Sync must be installed in order for Box for Office to operate properly.
- Bulk File Upload Issue on Mac OS
- Issues with File Uploads/Downloads and Browser Plugins
- Troubleshooting Download Issues
- Troubleshooting Duplicate Folders at the Root
Information on the Tufts IT Knowledgebase is intended for IT Professionals at Tufts.
If you have a question about a Tufts IT service or computer/account support, please contact your IT support group.