Some recs not showing in checklist

Slate Instance

TUV

Requestor/Reporter

Patty LaFleur

Date

Jan 31, 2024

Status

complete

Bug Description

warning message regarding my emergency contact address even though filled in under the application information section

 

Troubleshooting/Research

Katherine Baranowski’s letter from Clara Wilson is not showing in the Admin view:

image-20240205-133116.png
Eve though it is present, and available in the Reader
image-20240205-132215.png

 

Working theory: the reference type of Animal-Related is a problem. Confirmed this in Test--if the reference is “academic”, or any other type, it shows on the checklist.

 

Reviewing the documentationhttps://knowledge.technolutions.com/hc/en-us/articles/360032523112-External-Reference-Page , this

When I look at the “ref” part of the base.xlst file,

<part id="ref"> <p> <k>title</k> <v>Letters of Evaluation</v> </p> <p> <k>help</k> <v> <p> <b>Instructions:</b> </p> </v> </p> <!--<p> <k>waiver</k> <v>The Family Educational Rights and Privacy Act of 1974 (Buckley Amendment) allows you to access your educational records if you enroll at YOUR SCHOOL HERE. You may waive your right of access to this specific report if you so choose. Your decision to waive or not to waive your right of access will have no bearing on the handling of your application.</v> </p>--> <p> <k>certified</k> <v>I confirm that I did not write any portion of this evaluation, either in whole or in part, or have any involvement in its drafting or submission.</v> </p> <p> <k>offline</k> <v>0</v> </p> <p> <k>add</k> <v>Add Evaluator</v> </p> <p> <k>refer_form</k> <v>f35ea7a8-2e46-4d30-941a-7c560ff1cb5f</v> </p> </part>

Weirdly enough, there aren’t any Prompt Keys in the base.xml file.

But, there was also this little tid-bit there:

 

And, what do you know…

 

 

 

 

 

 

 

 

 

 

 

 

Resolution Steps

Change Index Value for Animal-Related to 'Z'. For previous applications, suggested Patty impersonate those people and update the type of letter.