Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

Slate Instance

Vet

Requestor/Reporter

Sananda Roy

Date

6/28/2024

Status

IN PROCESS

Bug Description

Issue Description: “While working on the Cummings Enrollment dashboard I noticed that there is a mismatch of records in the Inquiries data that I receive for the dashboard and data directly from HubSpot. There are 460 records in HubSpot that do not have a match in the Slate data that I receive. There are around 300 records in Slate that are not in HubSpot. Is it possible to check the HubSpot flag? I can share with you the list of records that do not have a match, let me know if that is helpful.”

Troubleshooting/Research

Assumptions: “In Slate” means in the data feed

  • pulled both of the feeds from Slate and made them a single spreadsheet with a new column for which spreadsheet they came from

  • compared the e-mail addresses in my Slate sheet to Sananda’s

For the 460 she is not finding in the Slate Prospect feed:

  • 324 applicant status (so in App feed)

  • 7 test records

  • 49 with weird formatting, emojis, diacritics:

image-20240705-233611.png
  • 10 records where the e-mail address was deleted or updated manually by Vet staff

image-20240705-234811.png
  • 3 who came without an e-mail address

image-20240706-001001.png
  • 2 came in different feeds than what Sananda sent, and were appropriately created then under different addresses--these rows were not sent to Slate.

image-20240708-133243.pngimage-20240708-133928.png

image-20240708-142330.png

The import date and the create date here look odd, but it looks like there was a year-long backup that all got put through in November 2023, starting 10/26/2022.

Then there are some weird ones

Resolution Steps

  • No labels

0 Comments

You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account.