Touchnet Login page link
Arrow Payments is the vendor who manages Tufts TouchNet sites.
For access, e-mail the name, email address, and UTLN to Touchnet eCommerce Support. Once the PCI training (although interesting, not very useful for the work we do) has been completed, users should have access.
As of late 2023, the final certification portion of Module 5 required users to “receive, read, and agree to my department's PCI policy”, but TTS was not a listed department. Touchnet help provided a generic document that allowed us to check 'agree' and complete the training.
User Name comes in the format C21525.UTLN; when first logging in, use the ‘reset password' link to
To: tts-slate-team-request@elist.tufts.edu on behalf of Arrow Payments Support Team
From: Sheehan, Tricia
Wed 11/15/2023 9:06 AM
Hello Tricia,
For Touchnet using uPay with slate, we can provide access to Touchnet that will allow for you to enable and disable sites and view reporting. If you could provide the names, email and their Tuft’s Username (also referred to as: UTLN – Universal Tufts Login Name) that is used to login to many computer systems at Tufts; your UTLN will be in a similar format to “jsmith01.”
They will each need to complete a PCI training course and then can be added as a user to the system. We will also need to know all the areas in Touchnet they should access to. Sending a screenshot of what you currently see will work and we can mirror their access.
Please let us know if you have any questions.
Best,
Nalani Brown, PMP (She, her hers)
Director of Operations, QIR
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