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Slate Instance

Vet

Requestor/Reporter

Sananda Roy

Date

6/28/2024

Status

IN PROCESS

Bug Description

Issue Description: “While working on the Cummings Enrollment dashboard I noticed that there is a mismatch of records in the Inquiries data that I receive for the dashboard and data directly from HubSpot. There are 460 records in HubSpot that do not have a match in the Slate data that I receive. There are around 300 records in Slate that are not in HubSpot. Is it possible to check the HubSpot flag? I can share with you the list of records that do not have a match, let me know if that is helpful.”

Troubleshooting/Research

Assumptions: “In Slate” means in the data feed

  • pulled both of the feeds from Slate and made them a single spreadsheet with a new column for which spreadsheet they came from

  • compared the e-mail addresses in my Slate sheet to Sananda’s

For the 460 she is not finding in the Slate Prospect feed:

  • 324 applicant status (so in App feed)

  • 6 test records

  • 49 with weird formatting, emojis, diacritics:

image-20240705-233611.png

where the e-mail address was deleted or updated manually by Vet staff

image-20240705-234811.png

image-20240706-001001.png

Came in one feed with different email address than what is in the spreadsheet Sananda sent:

image-20240706-003000.png

Then there are some weird ones

image-20240705-233833.pngimage-20240705-233901.png

li

Resolution Steps

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