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Instructions for mapping a MAPI Account:

  • Confirm your test account credentials are working by using them to log into the Exchange 2010 OWA environment: https://outlook.web.tufts.edu

    Instructions for mapping MAPI accounts in Exchange 2010 are awaiting server information from the Infrastructure team in order to publish methodology and connection information

Client Instructions in this Document

  • [#Mac Mail]
  • [#Entourage 2008]
  • [#Outlook 2007]

Mac Mail

  1. Mac Mail (requires OSX 10.6.x at least, aka Snow Leopard)
  2. Launch Mail
  3. If you already have an email account configured in Mac Mail, skip to step #3
    • If this is the first time you have run mail, you will get an auto-detect prompt to add an email account:
    • Enter your test account information
    • Opt to test auto-configuration and click next
    • Select an Exchange account and enter the server information
    • Skip to Step #4
  4. If you already have an email account configured in Mac Mail, go to the Mail Menu and select Preferences
    • From the Preferences Pane, choose Accounts and then hit the Plus sign in the bottom left hand corner.
    • Go back to step 2 to create an Exchange Account
  5. Begin MAPI Testing

Entourage 2008

  1. https://wikis.uit.tufts.edu/confluence/x/pWcTAg
    • Those instructions, Exchange 2010 Server Settings.

Outlook 2007

  1. Start by Creating a new profile.
    • This is not necessary but can help give you a clean test environment. Anything from an old Outlook profile can be imported to the new profile if so desired.
    • Go to Control Panel, switch to classic view if necessary and open the Mail option.
    • Select the Profiles button, and create a new profile. Name it as you'd like, although mentioning Exchange can be helpful if migration is needed.

Try to use Auto-Discover, if not skip down to manually configure.

Adding a New Email Account

  1. If this is the first time launching Outlook, the Outlook 2007 Setup
    window will appear
  2. Click on the button labeled Next
  3. The Account Configuration window will appear
  4. Confirm that the option button labeled Yes is selected
  5. Click on the button labeled Next
  6. The Auto Account Setup view of the Add New E-mail Account
    window will appear
  7. Your name and email account will fill into the appropriate boxes.
  8. Click on the button labeled Next
  9. The Online search for your server settings view of the Add New Email Account window will appear
  10. Your email account information will be verified
  11. Click on the button labeled Finish
  12. Outlook's Mail view will appear and your messages will be displayed

Manual Configuration

  1. In the new profile, Opt to manually configure a new account.
    • Server name: TFTMEXCH2.tufts.ad.tufts.edu
    • Username: Last, First e.g. Raymond, Lee
      • Use "Check Name" Button to ensure you have the right user credentials
      • LAN Password
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