APPS
Browser Compatibility
License Management
Installation/Licensing Procedure
Testing of Application cloud vs local
Document Compatibility (Cloud, Local and back)
Operating System Compatibility
Local Application Compatibility
Saving, Editing, Usage
Connectivity based on location
Account Decommissioning (When I graduate!)
Pre-existing Office Installation / Version Conflict
SUPPORT
At each level what portions of the organization do what
Governance & Changes to the status quo
Box vs Skydrive
AUDIENCE & ELIGIBILITY
Cross Affiliations - which accounts do you get (i.e. faculty & student)
Transitions from Student to Faculty, etc.
MAINTENANCE
Microsoft initiated
Tufts Initiated