Arrow Payments is the vendor who manages Tuft TouchNet sites. They have set me and Helen up to mirror Trish’s access, but we are not yet exactly sure what is going on, so this page is a stub placeholder.
Sent: Friday, December 22, 2023 3:22 PM
To: tts-slate-team@elist.tufts.edu <tts-slate-team@elist.tufts.edu>
Subject: Re: [External] RE: TouchNet access and training
Hey, Trish,
What happens next vis-a-vis training? Do you just show us, or is there something more formal? Also, where exactly do we log in? If it is the
https://secure.touchnet.net/central , that isn't working for me 🙁.
But, these are all problems for 2024. Best wishes for a restful and rejuvenating break!
-beth
From: tts-slate-team-request@elist.tufts.edu tts-slate-team-request@elist.tufts.edu On Behalf Of Arrow Payments Support Team
Sent: Tuesday, November 21, 2023 7:39 AM
To: Sheehan, Tricia Patricia.Sheehan@tufts.edu
Cc: tts-slate-team@elist.tufts.edu; Lysenko, Anthony Anthony.Lysenko@tufts.edu
Subject: [External] RE: TouchNet access and training
Hello Tricia,
Checking in to see if you have the details needed to add users to Touchnet.
For Touchnet using uPay with slate, we can provide access to Touchnet that will allow for you to enable and disable sites and view reporting. If you could provide the names, email and their Tuft’s Username (also referred to as: UTLN – Universal Tufts Login Name) that is used to login to many computer systems at Tufts; your UTLN will be in a similar format to “jsmith01.”
They will each need to complete a PCI training course and then can be added as a user to the system. We will also need to know all the areas in Touchnet they should access to. Sending a screenshot of what you currently see will work and we can mirror their access.
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