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Slate Instance

TUH

Requestor/Reporter

Marny Mitchell

TTS Staff

Elizabeth Storrs

Date

Status

researching

Bug Description

warning message regarding my emergency contact address even though filled in under the application information section

Troubleshooting/Research

Student: Xichen Wang

Fails logic check when being impersonated, and at app logic level:


Have attempted so far:

  • Deleting contact from relationship tab and re-entering data in application

  • Making that contact highest ranked

According to https://knowledge.technolutions.com/hc/en-us/articles/216174408#calculations-0-2 , parents should be rank 1--checking the relationship type order, parent is indeed 1:

Current suspicion: the table rankings are not working. Checking by reviewing applications with multiple different relationships, and then in a refreshed test, see if I can fix this,

Resolution Steps:

  • No labels