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- Our license subscription expires on 7/23/20132014
We are currently licensed for:
- LANDesk Management Suite
- LANDesk Security Suite
- LANDesk Cloud Services Appliance
- Product Maintenance expires 5/30/2012 ?
Upgrade Protection Available
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Enterprise Technical Support
Tufts currently has a 25 incident pack availabe which expires June 2013. These should only be used for emergencies or problems that severely affect production.
Hours: Support available 8:00 a.m. to 8:00 p.m. EDT (GMT -5)
Phone Number: 1 800 581 4553
Support Portal: http://support.landesk.com/ (can register with tufts.edu email address)
Phone support is available through LANDesk incident packs. Choose the 5, 10, 25 or unlimited incident pack to meet your needs. Incident packs are good for one year or until the number of included incidents have been used up. LANDesk also offers a technical account manager option to provide proactive and comprehensive support. Talk to your Dell LANDesk account manager about the option that works best for your organization.
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