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h3. Problem:

Using the server tftmexarray01 does not work when configuring mail for computer that is not on the Tufts domain.

h3. Solution:

Using the fully qualified domain name tftmexarray01.tufts.ad.tufts.edu fixes the problem.

In general using the FQDN is a good practice to help avoid dependency, but also make sure the machine is local to the Tufts network, or is connected in through the VPN for a local address.



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