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http://community.landesk.com/support/docs/DOC-11704

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Troubleshooting PXE server

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Landesk has a very detailed article with a collection of PXE errors and troubleshotting troubleshooting steps. The article can be found here: http://community.landesk.com/support/docs/DOC-8358

Most issues with PXE stem from missing drivers in the WinPE image. The article here explains how to update drivers in the WinPE image.

Missing network driver from the WinPE image

Example

Typical scenario is that computer is able to boot of the PXE server, but then it hangs when request information from the PXE server and doesn't continue to the user prompt for authentication.

- computer is trying to reach the PXE server after boot in WinPE - the IP address for the server shows as 127.0.0.1

- the network card has amber light on

Resolution

1. Check what version of WinPE you have on the PXE rep, and compare with the version on the Landesk core. If the version on the PXE rep is older, redeploy the PXE rep as detailed here.

PXE rep WinPE location - C:\Program Files (x86)\Landesk\PXE\System\images\boot\boot.wim

Landesk core WinPE location -  \\SSVMLDESKCORE\ldmain\landesk\vboot\boot.wim

2. If still having a problem PXE, most likely the WinPE image on the core doesn't have the appropriate drivers, and they need to be added. The procedure is detailed here.